Clik here to view.
Did anybody notice?
Photo by Fanny.b Last week I attended a lecture (actually more like a Q&A session) with Naomi Simson, CEO of the fast growing online gifting retailer RedBallon. This event was organized by the...
View ArticleClik here to view.
Some thoughts about employee engagement
Photo by Audin I was reading Interaction Associates’ Fully Engaged e-book yesterday. In the e-book they describe the top five drivers of employee engagement, as cited in the 2008 Global Workforce Study...
View ArticleClik here to view.
Shorts: OI Partners – Action Management Corp. on 5 reasons promotions can fail
According to the Detroit News Joyce Blazen of OI Partners — Action Management Corp. cites these reasons why promoted workers fail: • They don’t know how to progress from being individual performers to...
View ArticleClik here to view.
Minus two and a half cheers for sticks and carrots – my short answer to The...
Photo by AdamAxon Let’s say you were born just a little before the car started to be a really useable means of transportation. You grew up watching everybody around you use horses. In fact, you know...
View ArticleClik here to view.
From homogeneity to heterogeneity through loss of control
I was reading Jon Gordon’s blog yesterday: We had a good laugh but Cary’s customer service was no laughing matter. I go there all the time and have bought hundreds of meals because I know when I go...
View ArticleClik here to view.
Stupid Rules Contest
Photo by MoBikeFed Bob Sutton writes that it is time to do a “Stupid Rules Contest” at Stanford. This is where his idea came from: I once met the CEO of a large bank in New England who explained to me...
View ArticleClik here to view.
Gain segregation in management
Photo by Wikipedia In the last few weeks I have been studying about Daniel Kahneman and Amos Tversky famous Prospect Theory. This theory has many applications and many interpretations. One of the most...
View ArticleClik here to view.
Did we fire anybody?
Photo by Mykl Roventine I never bought anything from Zappos. I actually haven’t heard about it until last year. I came to learn more about it when it was bought by Amazon a while ago and we had an...
View ArticleClik here to view.
Input or output?
Photo by Andres Rueda Business thinking is always focused on outputs. On results. On measurable things. And usually, it is a good thing (at least when you are measuring the right thing). But we should...
View ArticleClik here to view.
Not everybody can
Photo by ProfAlliRich “Anybody can pour a cup of coffee, rent out cars, sell pairs of jeans. Except, of course, they can’t. The [businesses] that are the best at these things take ‘anybodies’ off the...
View Article
